Highline supports tracking of Return to Vendors or Supplier Return Shipments.

Steps to create a Supplier Return Shipment

  1. Go to the Supply Icon > Click 'Supplier Return Shipments'
  2. Select 'Send From'
  3. Select ' Ship To'
  4. Click 'Create Location Shipment'
  5. Select the products to include in the supplier return shipment by clicking 'Add' next to the product row
  6. Click 'Add Selected'
  7. Change quantity by entering the number desired, and then click enter
  8. Once all products are selected for the supplier return shipment, scroll down to the box at the bottom of the screen.
  9. Next to 'Change Status' click 'Sent'
  10. Click 'Update Location Shipment'
  11. Scroll down to Edit Open Shipment Box
  12. Next to 'Change Status' click 'Received'
  13. Click 'Update Location Shipment'
  14. Once they have been sent, receive the items by changing the 'Receive' column to match the 'Quantity' Column.
  15. Scroll up to the bottom of the screen to 'Change Status' and select 'Closed'
  16. Click 'Update Location Shipment'
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