Engaging with customers in a modern sophisticated manner projects a positive shopping experience for your customers. One of the best ways to do this is with Apple's Passbook®. Passbook® is a native application that is currently on all iPhone's®, and allows users to store: Airline tickets, Movie Tickets, Coupons, Credit Card Transactions, and Reward Cards. Highline utilizes Passbooks® sophisticated technology for gift cards and loyalty programs.
When a customer purchases a Passbook® for a friend, relative or themselves Highline will send an email to that person with the attached Passbook®. The recipient of the Passbook® only has to click on the Passbook® and it will download to the recipient's Passbook® App. A Passbook® can exist on multiple recipient's phones and Highline will keep track of the balance across passes. For example if you were to buy a $100 Passbook® for your best friend, they could share the Passbook® with their friend. Because Highline keeps track of the purchases on each card no more than $100 can be spent.
Steps to Tender a Sale with a Passbook®
- Select the 'Sales' Menu from the bottom of the Highline App
- Select the '+' button or scan items with barcodes
- Add a customer to the order (optional)
- Scan or add inventory items using the search feature
- Scan the Passbook® code
Note: If the balance of the Passbook® is not enough to purchase the item, it will be treated as a split transaction as soon as you scan the Passbook® to make a purchase with it. This means it will prompt you for the amount of money being spent using the Passbook while showing you the current balance of the Passbook®. Then the device will wait for further instructions (such as 'Tender Credit/Gift Card' or 'Tender Cash', which can be selected from 'Menu').